Shipping Information



Christmas Shipping Dates 2024

To have your adventure delivered before Christmas Day we highly advise that you order before the dates below:

UK – Sunday 15th December

West Europe – Thursday 5th December

East Europe – Sunday 1st December

Rest of the World – Thursday 28th November

If a game is ordered after these dates then it will still be dispatched on the regular schedule, but there is no guarantee that it will arrive before Christmas Day.

We will then be offering a reduced postal service between the 24th of December and the 30th of December.

Christmas Support Notice

We’ll be providing reduced support over the Christmas and New Year period to give our team a much-needed break.

Thank you for your understanding, and we wish you a wonderful holiday season! If your query is urgent, we’ll still do our best to get back to you as soon as possible.


 
UK:
Under £50 spend: £4.99
Over £50 spend: FREE

Rest of world:
Under £50 spend: £14.99
£50 to £100 spend: £9.99
Over £100 spend: FREE

Customs Friendly EU Shipping!

We send our games to the EU via a DDP method (delivery duties paid). This means that there should not be any additional customs/import fees to receive your parcel.

 

Delivery Time

We aim to dispatch all orders within 7 working days.

UK packages are sent via a 48-hour service.

International customers should allow up to 31 days for delivery, from the date of dispatch.

If, after 31 days from the date of dispatch, your order has not been received, a full refund can be offered.

 

Returns and Refunds

If you wish to return your package you must contact us by email within 14 days of receipt. Once we have received your return we will process a refund for the full cost of the item(s). Please note: we cannot refund games that have been opened.

 

Terms & Conditions Apply

Please see our full terms and conditions available here.